Our Company
How this whole thing got started...
Honey Shelton began her career in banking on the teller line. She worked in a variety of positions but found marketing to be her forte. The CEO she worked for afforded her lots of opportunity to expand her reach and challenged her to grow and to learn. She saw the need for more training for their bankers and the CEO encouraged her to "get after it," so she did. A highly successful colleague had started her own training company, and nudged Honey to do the same.
In 1983 Honey formed InterAction Training, a training and consulting company. Blessed with a host of loyal clients and more courage than brains, the company took shape. State banking associations, state credit union leagues and numerous financial institutions have invited us back again and again to provide lively, entertaining and highly useful training.
Along the way we have provided services to a mix of companies including telecommunication companies, hospitals, schools, title companies, health care providers, USDA and a variety of others.
Our consulting services have always focused on service improvement, employee satisfaction, culture, marketing and leadership. We have worked with many of our clients for 20+ years.
What We’ve Been Up to Lately…
- How to Grow Your Branch
- Customer Service Training
- Sales Effectiveness Training
- Telephone Etiquette
- Branch Manager Training
- Teller Training
- Effective Communication Training
- Train the Trainer Training
- Conflict Resolution Training
- Culture Enhancement Consulting
Call us at 281.812.0211 and let us help you get what you want without ignoring what you need.