Attracting & Retaining Top Mortgage Producers
November 20, 2018 @ 10:00 am - 12:00 pm
What Role Does the Manager Play?
The roadmap to competing successfully for mortgages and top producing lenders is full of curves, detours, and rocky surprises. This webinar is designed to educate and encourage leadership to adopt and execute on best practices that pave the way for top producers to brag about how well all things work where they work.
Who do top producers want to work for? The answer is a barrier buster manager! As the manager, you are in the best position to design and automate processes that streamline closing operations. Errors and missing signatures impact loan processing cycle times and customer satisfaction. You can be the hero that improves quality control and reduce rework for everyone. The lender fills the pipeline and Loan Operations focus is high accuracy and proper loan processing.
Even a small reduction in loan closing time and pain for all interested parties will make your lender a hero and mean your processors take less Tylenol. As the manager, you are in the best position to help lenders make more loans, avoid the fire drill lane and guide people to the fast track lane. You can help create the tools that will ensure that every “t” is crossed and every “i” is dotted. Borrowers, title companies, and realtors will become your raving fans!
- Imagine a world where the sales force brags about the back office and vice versa
- Set standards high for the Mortgage Sales Team
- Generate leads
- Educate borrowers on loan options
- Move borrowers through the loan origination process
- Coach and encourage a remarkable client experience
- Build a culture of excellence throughout your team
Who Should Attend?
Mortgage managers that want to attract and retain “best of class” team players
Honey Shelton has more than 30 years of experience as a training and quality improvement consultant for banks and credit unions across the country. Honey has a substantial background in banking and is nationally recognized as an outstanding speaker. Her depth of knowledge, enthusiasm, and compelling personality have left a lasting mark on InterAction Training, the firm she founded in 1983.