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On Guard: Check Kiting & Other Scams
June 7, 2018 @ 1:30 pm - 2:30 pm
Defending against fraud is not an easy task for banks. Fraudsters are clever and continually devise new scams. Join Honey Shelton for this 60-minute online seminar as you learn about today’s threat landscape. Criminals who target financial institutions have become more sophisticated and use the Internet to find legitimate personal information for illegal purposes. Chat rooms, email, message boards, surveys, and fake websites are popular schemes to collect bank account numbers and personal information.
Frontline staff and the call center are hot targets for today’s scam artist. At the teller window, scammers want to distract you from taking the time to consider whether their check is legitimate. Your staff must be on high-alert for potential scams. This webinar will bring up best practices and techniques that help reduce the threat of check kiting, identity theft, advance payment, counterfeiting, and new account fraud. Don’t miss this fast-moving, highly informational opportunity to reinforce your alertness to minimize risk and reduce losses.
- Identity-theft awareness
- Spotting check kiting scams
- Counterfeiting red flags
- New account fraud
- Avoiding traps and distractions
Who Should Attend?
Anyone that works on the front line and anyone who trains or supervisors people in the call center and the branch
Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 30 plus years of experience as a training and quality improvement consultant for banks, credit unions, and related associations across the country. Her substantial banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with a $1 billion south Texas bank. Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality have left a lasting mark on InterAction Training, the firm she founded in 1983.