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Sales Culture & Banking the Customer of the Future
March 20, 2019
A focus on key elements that comprise a bank’s sales environment and an exploration in how to continuously move an organization’s culture in a direction where sales and service are a natural extension and enhancement of the bank’s customer service philosophy.
Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 30 plus years of experience as a training and quality improvement consultant for banks, credit unions, and related associations across the country. Her substantial banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with a $1 billion south Texas bank. Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality have left a lasting mark on InterAction Training, the firm she founded in 1983.