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When to Coach? When to Supervise?

January 15, 2020 @ 10:00 am - 11:30 am

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Coaching vs Supervising. Which is which?

Most of us have had a supervisor our whole life. We go from parents to teachers to bosses. Even the top of the food chain in many companies will be reporting to a board of directors. On the job, everybody has somebody they are accountable to, but they may or may not have somebody they consider to be a coach. Likewise, all supervisors have people they are accountable for but may not have been taught how to fill the shoes of a coach with their direct reports. To lead effectively, you need to know when to wear which hat.

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

A supervisor is an agenda-setter that operates in a telling mode and conveys expectations. A supervisor has the power at their disposal that can influence the direct report’s pay, promotion, and performance evaluation. A coach avoids the telling mode and encourages the coachee to clarify what success means to them. An effective coach will orchestrate questions that foster self-discovery, personal accountability, and self-evaluation.

Highlights
  • How to close the gap between what you want from your team and what you are getting?
  • What’s a supervisor’s job?
  • What’s a coach’s job?
  • When do you direct, when do you delegate, and when do you develop?
  • How do you teach others to be resourceful?
  • Are you the problem-solver or teaching how to problem-solve?
Who Should Attend?

Anyone who leads, supervises, or trains others.

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Your Trainer

Honey Shelton - PresidentHoney Shelton has more than 30 years of experience as a training and quality improvement consultant for banks and credit unions across the country. Honey has a substantial background in banking and is nationally recognized as an outstanding speaker. Her depth of knowledge, enthusiasm, and compelling personality have left a lasting mark on InterAction Training, the firm she founded in 1983.