Essential Teller Issues

Essential Teller Issues zeroes in on six modules that remind the teller how important their job is, how significant their actions are, and how customers should be interacted with. This teller training program is information-packed and attention-grabbing! Tellers will leave this workshop with a renewed commitment to excel on the job. Every attendee will also get a copy of a comprehensive training manual that doubles as a guide for the workplace.

Essential Teller Issues is considered the most dynamic teller training experience in the country! Contact us today if your tellers need to be reinvigorated!

Benefits

  • Develop professional maturity
  • Best practices for following procedures
  • Robbery preparedness
  • Error-free transactions
  • Spotting schemes and scams
  • Build extraordinary customer service skills
  • Effective communication and conversation starters
  • Master cross-selling
  • Perfect balancing techniques

Format

Our teller training is available as a three-hour evening session, a half-day workshop, or a full day event at your location.

Presenter

Vicki Kraai is a Senior Training Consultant for InterAction Training. Vicki infuses her training with a highly engaging “been there, done that” flavor.  She started her banking career as a bank teller and worked her way up to CEO. Vicki holds a degree in Finance from Nebraska Wesleyan and serves on the Board of Directors of West Gate Bank in Lincoln, Nebraska.