7 Habits of Highly Successful Supervisors

Maarten Cappaert

Supervisors must master the art of juggling – staff, schedules, meetings, compliance concerns, goals that must be met, deadlines that won’t wait, on-going training needs, serving as a back-up for the employee that didn’t come in…the list goes on and on. We’ll discuss how to keep all the balls in the air without breaking a sweat.  This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an extraordinary supervisor.

Gutsy Managers Engage Employees

Gutsy Managers Engage Employees

Drive Results, Engage Employees The most important decision executives make is whom they name as manager, at all levels throughout the company. The pivotal point to drive results sits in the lap of the front-line managers. They are the leaders that have everyday interaction with up to 90% of the workforce. They’re the ones who have to engage employees. Two impactful …

Five Step Approach to Coaching Sessions

How To Approach a Coaching Session in 5 Steps

There are many skills that impact becoming an exceptional supervisor, however, none of them could compare to developing effective coaching skills. Coaching is a powerful approach to developing employees. Coaching focuses on improving job skills and knowledge and confirming the results meet expectations. Supervisors and managers need to routinely coach – at least monthly. Coach employees on new techniques to …

Honey Shelton's Blog: Supervisor Boot Camp

Coaching Employee Performance Effectively!

It’s important to remember that all performance can be coached. We coach when the employee is not meeting the expectations or job standards. We also coach when the employee is doing a stellar job. For the employee who is falling below expectations, getting on-purpose about coaching gives us a clear picture if we’ve done a good job at communicating expectations, …

Honey Shelton's Blog: Feedback Coaching

Building Employee Performance Plans

Often employees know what is expected of them only to find out during performance reviews or discussions that the employee was not well informed of the expectations for performance and behavior. It is recommended that leaders take the time to build performance plans for each job description they are responsible for. In our Supervisor Boot Camp, the manager is taught …

Need Job Satisfaction?

Need Job Satisfaction?

What is Job Satisfaction Exactly? There are long lists of things that contribute to employee satisfaction.  One thing that gives confidence to an employee is to clearly know what they are to do and how to do it.  The astute company learns that happy workers work more effectively than unhappy workers. Job satisfaction is elevated by the effectiveness of the employee. …

Wow Your New Hire!

Helping your new hire get off on the right foot starts before their first day. New employee indoctrination begins with how they learn about the opportunity, the interview process and how they are introduced to their new job and co-workers. Starting a new job is stressful, exciting and challenging. What can you do to make it positive? Prepare a review …