Training Matters Talk Show Episode 9: Wanting To Be A Trainer and Being One Are Two Different Things

Wanting To Be A Trainer and Being One Are Two Different Things

Senior Training Consultant and Certified Bank Training Professional Janice Branch talks about how she became the raved about trainer she is today. Janice has learned that wanting to be a trainer and being one are two different things. In this episode of Training Matters she shares her story with our listeners. This episode is not to be missed by all of you …

Training Matters Talk Show Episode 8: Training Resources You Should Tap Into

Training Resources You Should Tap Into

In episode 8 of Training Matters, Honey Shelton welcomes Kathy Box, Executive Vice President of Professional Development with the Texas Bankers Association in Austin, Texas. Kathy manages all educational activities at Texas Bankers Association for the last 20 years. Honey talks to her about what bankers associations can do for you and about all the training resources that make bankers associations an invaluable partner for …

Training Matters Talk Show Episode 7: How To Prevent Frontline Fraud

How To Prevent Frontline Fraud

Listen to Honey Shelton and Debbie Crawford as they share their thoughts on fraud on the frontline and how to prevent it. Both Debbie and Honey have an extensive background in banking. They are in a unique position to discuss security issues banks and credit unions have to deal with on the frontline. You’ll learn the consequences of the wrong …

Training Matters Talk Show Episode 6 Take it Up a Notch at Your Branch

Take it Up a Notch at the Branch

Honey talks with InterAction Training’s very own Zack Merrill. Zack is a Certified Bank Training Professional and Senior Training Consultant. He was previously responsible for managing a branch, determining and developing training needs, and finding the right people for the bank. His unique combination of responsibilities has given him valuable insights in how to manage your branch and your people. Honey and …

Training Matters - Assessing Training Needs

How To Assess Your Training Needs?

In this month’s episode, Honey talks to Cindy Rowan, President at Performance Management Solutions and expert in performance assessment. Honey and Cindy discuss why assessing training needs is important and how to perform one at your bank or credit union with a simple but effective six-step process.