Terms & Conditions

Sale Terms and Conditions for products purchased and delivered through InterAction Training Systems, Inc. and/or http://www.interaction-training.com, mailing address 18250 Enchanted Rock Trail, Humble, TX 77346-1267, phone number 281.812.0211.

Payment Options

We accept VISA and MasterCard on our website. Call for payment options on large orders or customized training sessions.

Pricing

InterAction Training Systems, Inc. accepts payment in US Dollars and reserves the right to change prices without notice. Tax will be applied as per government regulations.

Delivery and Delivery Time

InterAction Training Systems, Inc. will ship your order within 1-3 business days providing the order is received before 12:00 p.m. CST and the item is in stock.  If there are any delays due to stock availability InterAction Training Systems, Inc. will notify you and you may choose to change or cancel your order.

Downloadable products are available immediately after checkout.

Call us if you require expedited shipping.

Order Tracking

Please call InterAction Training during office hours (9am-5pm CST) if you have a query, or e-mail us at customerservice@interaction-training.com.

Return and Exchange Policy

If you are in anyway unhappy with your purchase, you may return/exchange the item(s) under the following conditions:

  1. All products must be returned within seven days of receipt.
  2. The product(s) must be as new, i.e.: unused, undamaged and in original packaging.
  3. Call 281.812.0211 or e-mail customerservice@interaction-training.com with the following details at hand: Your Name, Order Number, Product Name, and Reason for Return and Request for Replacement, Exchange, or Refund.
  4. You will then be given a Return Authorization Number (R.A.N.) to be written on the outside of the returned package.
  5. Post the product(s) to the following address: InterAction Training Systems, Inc. 18250 Enchanted Rock Trail, Humble, TX 77346-1267 United States.

This does not apply to digital downloads or the Training Institute Membership. Both are non-refundable.

Please note: Postage/shipping and handling of products is not refundable. Our return policy does not apply if the product(s) have been used, worn, soiled or damaged. We reserve the right to refuse a return on any product that does not meet these requirements. It is suggested that you insure your return package as InterAction Training Systems, Inc. and/or interaction-training.com cannot be held responsible for any product lost/damaged in the post. If you have requested a refund, a check will be issued within 48 hours of receipt of goods provided the R.A.N. (Return Authorization Number) is clearly marked on the package, less a restocking fee of 10% of the product(s) value. If exchanging the item you may select an alternative product, however if the replacement item is priced higher than the item exchanged you will be required to pay for the difference plus postage and handling.

Faulty Products

Where a product is faulty, InterAction Training Systems, Inc. and/or interaction-training.com will replace it with no charge for the extra postage and handling. Please call/e-mail for your Return Authorization Number before returning any goods.

Disclaimer

The material in this site could include technical inaccuracies or other errors. InterAction Training Systems, Inc. and/or interaction-training.com are not responsible for the content of materials purchased through our website and payment gateway. Your use and browsing of the Website is at your risk. Neither InterAction Training Systems, Inc. and/or interaction-training.com nor any other party involved in creating, producing, or delivering the Site shall be liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. InterAction Training Systems, Inc. and/or interaction-training.com does not warrant that the functional aspects of the Website will be uninterrupted or error free or that this Website or the server that makes it available are free of viruses or other harmful components. InterAction Training Systems, Inc. reserves the right to make changes to this Website at any time without notice.

Links

InterAction Training Systems, Inc. and/or interaction-training.com are not responsible for the contents of any off-site pages or any other sites linked to this Website. The inclusion of any link to such sites does not imply endorsement of the sites by interaction-training.com. Your linking to any other off-site pages or other sites is at your own risk.

Copyrights

You should assume that everything you see or read on the Website is copyrighted unless otherwise noted and may not be used without the written permission of InterAction Training Systems, Inc. or the author. Images, photographs, or illustrations displayed on the Website are either the property of, or used with permission by interaction-training.com. The use of these materials by you, or anyone else authorized by you, is prohibited. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Trademarks

The trademarks, logos, and service marks (collectively, the “Trademarks”) displayed on this Website are registered and unregistered trademarks of InterAction Training Systems, Inc. and/or its affiliates and/or other third parties. Nothing contained on the Site should be construed as granting in any way any license or right to use any Trademarks displayed on this Website without the written permission of InterAction Training Systems, Inc. and/or its affiliates and/or such third party that may own the Trademark displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided herein, is strictly prohibited.

©2017 InterAction Training, Inc. All rights reserved.

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